Frequently Asked Questions

Find answers to common questions that you may ask yourself.
That's why you should hire us. We make it as simple as possible for you. You simply purchase a package and setup the monthly payments using credit/debit by Stripe, or by paying in full. After that we'll get in touch using your details and we'll build your website for you from start to finish.
We have a team of 3 web designers, all of which have 8+ years in the industry with all members having a combined experience of over 20 years. Now that's a lot of knowledge. Be under no illusions, we know what we are doing.
Yes! and No

All of our websites are set at monthly subscriptions and one off costs, you have the option of both. All you have to do it purchase a package and we'll do the rest. Keep paying your monthly cost and we'll keep your website online 24/7/365 and all support is free. Or you can avoid the monthly costs and purchase your website with the full upfront cost.
We work with many types of businesses [small start-ups, large corporations, nonprofits, B2B, B2C and more] across many business industries [tradesmen, technology, food, apparel, health + beauty, camps, travel, finance, arts, fair trade, and more.]

Over the years, we've helped businesses improve customer service, market their products, and attract customers. Functionality requests range from basic to advanced. Our team takes the time to get to know your industry, organization, and competitors to ensure your site supports all of your goals.
All websites are different and some take longer to build than others. It will also depend on your response in answering emails and support tickets. On a base estimate we like to finish our Black Rhino Websites within 2 weeks, White Rhino Websites within 3 weeks, Sumatran Rhino & Javan Rhino Websites within 4 weeks.
Yes, you can move from your existing provider to us. We will simply look at your website and determine what type of package it comes close to, we will then set up monthly payments to match that package. Seen as your website is already built we can offer monthly discounts. If your website is outdated and you require updates or would like your website modernising, simply purchase a new package.
Yes. We include copy writing and editing in all of our packages. We also build your sitemap and help structure the foundation of your website in the planning stages.
Yes, We do recommend using your own images as it's more professional, but in some cases this is not possible. We can help you source stock photos from sites such as www.istock.com if needed.
Yes! and No

Paid in full - Everything that we build will be 100% owned by you if you purchase in full. Most of our clients stay with us for the life of the website. Our team is just irresistible that way. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible.

Pay monthly - Your pay monthly website will be owned by you, but you will not have the option to move it elsewhere. We don't think you'd want to anyway.